Our banking partner has released a fix to an earlier technical issue that resulted in some Visa card transactions (processed between October 7 - October 22) not being properly deducted from buyers' account balances or refunded to buyers' account balances, even though payments and refunds were successfully processed by sellers. Buyers should begin seeing these transactions accurately reflected in their account balances and on their account statements over the next couple of days. During this incident, there was no impact to sellers' balances.

The third-party vendor disruption affecting Messaging and Phone Support has been resolved. All support channels are now operating normally. Thank you for your patience.

We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

The disruption affecting our email support has been resolved. All support channels are functioning as normal. Thank you for your patience as we worked to resolve this.

We have released a fix for the earlier disruption impacting Capital One Mastercards. We understand how important it is for all of our services to be running smoothly for your business. Thank you for your patience as worked to get this issue resolved.

Our team has resolved the issue affecting Square Register and Terminal devices failing to update. Thank you for your patience while we worked to fix this.