Dashboard Disruption
Resolved
Degraded performance
Thu, Feb 20, 2025, 12:05 PM
•
1d ago
•
Affected components
Dashboard
Updates

Resolved

The earlier disruption affecting Square Franchise Sellers has now been fully resolved. All previously affected Sellers can now access their Square Franchise Dashboard and online order platform as normal. We appreciate your patience while our team worked to resolve this issue.

Thu, Feb 20, 2025, 12:05 PM
6h earlier...

Monitoring

The disruption affecting Square Franchise Sellers is now starting to recover. Most Sellers should now be able to access the Square for Franchises Dashboard and online order platform. We will continue monitoring the situation until it is fully resolved and will provide another update shortly. Thank you for your patience.

Thu, Feb 20, 2025, 06:00 AM
33m earlier...

Investigating

We are currently experiencing a disruption impacting Square Franchise Sellers. Franchise Sellers are unable to access the Franchise Dashboard at this time. Additionally, customers attempting to place orders through Square Franchise sites will not be able to do so. Our team is working on resolving the issue, and we will provide further updates as soon as we have more information. Thank you for your patience.

Thu, Feb 20, 2025, 05:27 AM
29m earlier...

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Thu, Feb 20, 2025, 04:57 AM