Square Online Disruption
Resolved
Degraded performance

The syncing disruption affecting Square Online syncing is now being resolved, and we expect all items to be updated as intended within the next hour.

This issue impacted only a small number of sellers, and the majority of Square Online users should not have experienced any disruptions.

Thank you for your patience today.

Mon, Nov 4, 2024, 04:16 PM
•
2 weeks ago
•
Affected components
Square Online
Updates

Resolved

The syncing disruption affecting Square Online syncing is now being resolved, and we expect all items to be updated as intended within the next hour.

This issue impacted only a small number of sellers, and the majority of Square Online users should not have experienced any disruptions.

Thank you for your patience today.

Mon, Nov 4, 2024, 04:16 PM
15m earlier...

Monitoring

We continue to investigate a disruption affecting Square Online syncing. Sellers may notice that newly created or edited items appear in the item library but might not display on the published site. Similarly, items deleted from the item library may still appear on the site. We estimate that only a subset of sellers are impacted, and the majority of Square Online users should not experience any syncing issues. Please note that while item edits may not update immediately, they are expected to sync eventually, though at a slower pace than usual. We’ll provide further updates as they become available.

Mon, Nov 4, 2024, 04:01 PM
29m earlier...

Investigating

We continue to investigate a disruption affecting Square Online syncing. Sellers may notice that newly created or edited items appear in the item library but might not display on the published site. Similarly, items deleted from the item library may still appear on the site. We estimate that only a subset of sellers are impacted, and the majority of Square Online users should not experience any syncing issues. Please note that while item edits may not update immediately, they are expected to sync eventually, though at a slower pace than usual. We’ll provide further updates as they become available.

Mon, Nov 4, 2024, 03:32 PM
30m earlier...

Investigating

We're currently experiencing a disruption affecting Square Online syncing. Sellers may notice that newly created or edited items appear in the item library but may not show up on the published site. Similarly, items deleted from the item library may still be visible on the published site. We understand how crucial it is to have your business tools working smoothly, and our Engineering team is actively working on a fix. Thank you for your patience as we resolve this issue, we'll be back with more updates as they become available.

Mon, Nov 4, 2024, 03:01 PM

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Mon, Nov 4, 2024, 02:55 PM