Square Online Disruption
Resolved
Degraded performance
Wed, Sep 4, 2024, 12:46 AM
•
2 weeks ago
•
Affected components
Square Online
Updates

Resolved

We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Wed, Sep 4, 2024, 12:46 AM

Monitoring

After monitoring the fix, we can confirm our team has resolved the disruption impacting published Square Online Sites and the Square Kiosk App (US Only). All sites are now fully operational, and self-serve ordering via the Square Kiosk App is now available. We understand how crucial it is for all of our services to be running smoothly for your business. Our Engineering team is actively discussing measures to prevent future disruptions like this one. We appreciate your patience and understanding as we worked to resolve the issue today.

Wed, Sep 4, 2024, 12:42 AM
33m earlier...

Investigating

Our team has released a fix for the earlier disruption which affected the visibility of published Square Online sites, and are beginning to see impacted services return to full functionality. We will continue to monitor this situation and provide another update shortly. Thank you again for your patience.

Wed, Sep 4, 2024, 12:08 AM
15m earlier...

Investigating

Our team continues to work on the disruption impacting Square Online websites. All published Square Online websites are unavailable, and our team has confirmed that the Square Kiosk App is also affected. Customers attempting to place self-serve orders via Square Kiosk will be unable to use the system at this time. We’ll be back to provide more updates shortly. We appreciate your patience.

Tue, Sep 3, 2024, 11:53 PM
21m earlier...

Investigating

We are currently experiencing a disruption that is impacting Square Online websites. All published Square Online websites are currently unavailable. Our team is aware of the issue and are actively working on a fix. We will continue providing updates as they become available. Thank you for your patience.

Tue, Sep 3, 2024, 11:31 PM
14m earlier...

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Tue, Sep 3, 2024, 11:16 PM