Multiple Services Disruption
Resolved
Degraded performance

The root cause of the interruption that some sellers experienced with Square Online has now been identified and resolved. We understand that the disruption with Square Online and its associated services will have caused an inconvenience to both our Sellers, and their customers.

While we continue to monitor the functionality of Square Online, Square Appointments Booking Sites, and Payment Links, we do not anticipate any further disruption to our Sellers or their customers. Thanks again for sticking with us while we implemented a fix.

Wed, May 8, 2024, 11:46 AM
•
5 months ago
•
Affected components
Payment Links
Square Online
Updates

Resolved

The root cause of the interruption that some sellers experienced with Square Online has now been identified and resolved. We understand that the disruption with Square Online and its associated services will have caused an inconvenience to both our Sellers, and their customers.

While we continue to monitor the functionality of Square Online, Square Appointments Booking Sites, and Payment Links, we do not anticipate any further disruption to our Sellers or their customers. Thanks again for sticking with us while we implemented a fix.

Wed, May 8, 2024, 11:46 AM
22m earlier...

Resolved

We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Wed, May 8, 2024, 11:23 AM
20m earlier...

Investigating

We are currently experiencing a disruption to Square Online. Some sellers have encountered difficulties accessing the Square Online Dashboard and Site Editor. Some published sites, including Square Appointments Booking Sites, are also not loading as expected. We understand how important it is to have your business tools operational and our team is currently investigating. We'll be back as soon as we have an update.

Wed, May 8, 2024, 11:03 AM
32m earlier...

Investigating

We are currently experiencing a disruption to Square Online. Some sellers have encountered difficulties accessing the Square Online Dashboard and Site Editor. Some published sites, including Square Appointments Booking Sites, are also not loading as expected. We understand how important it is to have your business tools operational and our team is currently investigating. We'll be back as soon as we have an update.

Wed, May 8, 2024, 10:31 AM
20m earlier...

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Wed, May 8, 2024, 10:10 AM