Square for Restaurants Disruption
Resolved
Degraded performance

The disruption affecting Square for Restaurants has been resolved. Sellers who are still seeing the previous version of the app will need to restart it to get the most updated experience.  We thank you for your continued patience while our team worked to fix this today.

Tue, Apr 16, 2024, 04:24 PM
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6 months ago
•
Affected components
Square for Restaurants
Updates

Resolved

The disruption affecting Square for Restaurants has been resolved. Sellers who are still seeing the previous version of the app will need to restart it to get the most updated experience.  We thank you for your continued patience while our team worked to fix this today.

Tue, Apr 16, 2024, 04:24 PM
1h earlier...

Monitoring

Our engineering team has identified and resolved the disruption that caused some sellers using the redesigned Square for Restaurants Point of Sale to revert to an earlier version of the software. If you have been affected by this, please follow these instructions to restore the updated version:

For iPad users: Close the app by swiping it up, then reopen it by tapping on the app icon.

For Square Register/Square Terminal users: Press and hold the power button for approximately 3 seconds until you see the option to restart the device on screen. Tap the button to restart.

Consumer Android app: "Swipe up" to close out of the app then tap the app to reopen it.After completing these steps, the app will look as expected.

We apologize for any inconvenience this may have caused and appreciate your patience as we worked to fix the problem. 

Tue, Apr 16, 2024, 02:25 PM