Transfers Disruption
Resolved·Degraded performance

Sellers can initiate instant transfers again. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Sun, Nov 17, 2024, 08:31 AM
(10 months ago)
·
Affected components
Transfers
Updates

Resolved

Sellers can initiate instant transfers again. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Sun, Nov 17, 2024, 08:31 AM

Identified

Instant transfers will be temporarily unavailable for the next few hours. It is important to note that all standard deposit transactions remain unaffected and will proceed as usual. We are committed to providing updates and will communicate further information as it becomes available. Thank you for your understanding and patience during this period.

Sun, Nov 17, 2024, 07:50 AM(41 minutes earlier)

Identified

We regret to inform you that the issue previously resolved concerning instant transfers has resurfaced. Our team is actively engaged in a thorough investigation to identify and implement effective solutions. We are committed to resolving this matter as swiftly as possible and will keep you updated on our progress. Thank you for your understanding and patience during this time.

Sun, Nov 17, 2024, 07:11 AM(39 minutes earlier)

Resolved

Instant transfers are now available. Sellers who previously attempted an instant transfer will need to initiate the transfer again. Thank you, again, for your continued patience.

Sun, Nov 17, 2024, 06:04 AM(1 hour earlier)

Investigating

Instant transfers are still unavailable. Sellers will still be able to attempt a transfer and see the balance sent before the attempt fails. All sent funds will return back to the balance. Nightly settlement transfers are not impacted, only instant transfers. We appreciate the continued patience and will post more updates as we have them.

Sun, Nov 17, 2024, 05:15 AM(49 minutes earlier)

Investigating

Instant transfers are currently unavailable. Sellers will still see the option to initiate their transfers, but the request will not go through. We are actively working to resolve this and will update once we have more information. Thank you for your patience.

Sun, Nov 17, 2024, 04:45 AM(29 minutes earlier)

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Sun, Nov 17, 2024, 04:34 AM(10 minutes earlier)